Privacy Policy

1. Introduction

Main Street Moving Company (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our moving services.

2. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, and mailing address when you request a quote or contact us.
• Move details: Moving dates, origin and destination addresses, home size, stairs/elevator information, and inventory details provided for quotes.
• Usage data: Information about how you interact with our website, including pages visited, time spent, and referral sources. This data is collected through Google Analytics 4 with anonymized IP addresses.
• Cookie preferences: Your cookie consent choices stored locally on your device.

3. How We Use Your Information

We use the information we collect to:

• Provide accurate moving quotes and schedule services
• Communicate with you about your move
• Improve our website and services
• Respond to your inquiries and support requests
• Send follow-up communications related to your service (with your consent)

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: Trusted partners who assist us in operating our website and conducting our business (e.g., CRM platform, email services), subject to confidentiality agreements.
• Legal requirements: When required by law or to protect our rights, safety, or property.

5. Cookies and Tracking

Our website uses Google Analytics 4 with Consent Mode v2 to understand how visitors use the site.

We also use the Meta Pixel, an advertising cookie from Meta (Facebook and Instagram). It tells us when someone who saw our ads visits our website, so we can measure and improve those ads. Meta may use this information as described in its own privacy policy.

Analytics and advertising cookies are on by default (opt-out). You can turn them off at any time by clicking Decline on our cookie notice, which you can reopen from the “Cookie choices” link at the bottom of every page. Once you decline, the Meta Pixel stops and is not loaded on later visits.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Quote request data is typically retained for up to 12 months.

8. Your Rights

Under applicable privacy laws, you have the right to:

• Know what personal information we collect about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell your data)
• Not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: